Protection of Privacy
Introduction
We at www.saltandchecker.hr respect your right to privacy and safety while you are using our website or services. We want you to trust our website with which you’re interacting, so we are fully devoted to making our buyers, the users of our website and the subscribers to our services completely at ease when communicating with us.
We guarantee you that we are seriously dedicated to the protection of your data, privacy and online security.
This Privacy Policy provides transparent information about the manner in which we collect, use, store, share or retain personal data. SALT AND CHECKER d.o.o. is fully compliant with the provisions of the General Data Protection Regulation (GDPR).
The Data Controller
For the purpose of EU 2016/679 General Data Protection Regulation (GDPR), SALT AND CHECKER d.o.o., Trpinjska 9, 10000 Zagreb, Croatia acts as the data controller and is ultimately responsible for control of your data during the use of our services. If you have any questions about the protection of privacy, please feel free to contact us at: [email protected]
The Collected Data
Personal data
Personal data is collected from you if you voluntarily submit it to www.saltandchecker.hr. Submission of personal data is on a voluntary basis, but some data is necessary for the use of the full range of webshop services.
Types of personal data we collect:
• Name
• Address
• Email address
• Telephone number
• IP address
• Buyer ID
You submit this data to us when you:
• Register an account on our webshop
• Place an order through our webshop
• Leave comments and reviews in relation to our products
• Browse our website
• Log in to your account on our website
• Add items to the shopping cart
• Communicate with us through our user support channels (mail, livachats, social networks)
• Connect with us on social networks
Non-personal data
We collect non-personal data from you when you access our website. This data relates to your visits and the manner in which you use our website, including, but not limited to:
• browsing our website
• the length of your visit
• type of browser you use
• operating system
• IP address and location
Although we have classified IP addresses as personal data, we will never use your IP address to personally identify you. This data is used only to help improve our website and to optimize it for your browser.
Data We do not Collect
Unnecessary data: we will never ask for information which is not necessary for our business operation. Our goal is to ensure a premium experience on our website, without any danger to your privacy or security
Financial information: SALT AND CHECKER d.o.o. does not collect nor does it store any sensitive payment data. In order to complete a financial transaction on our website, your will directly access our payment service provider, PayPal, which securely processes data related to credit and debit card payments (you can read the GDPR compliance policy on the website of the service provider).
Sensitive personal data: we do not collect nor do we store data of very sensitive nature. For example, we will not store the data related to your gender, marital status, membership in personal groups, political views, sexual orientation, religious affiliation, age, disability or race.
Data related to minors: our website is not intended for persons under the age of 18.
Use of Your Data
Personal data
We use the personal data that we collect from you for the following purposes:
• In order to facilitate business transactions with you and enable you to use our webshop
• In order to enable safe delivery of goods
• In order to complete financial transactions for goods that you purchase from us
• In order to prevent unauthorized activities
• In order to customize our website for you
• In order to send you business or transactional correspondence not related to marketing
• In order for you to be able to receive our marketing notifications only if you subscribed to them
• In order to contact you (if necessary) in relation to your order or to reply to any correspondence you send us through our regular communication channels or through social networks
• In order to enable you to share contents from our website via your social network accounts
Non-personal data
We use non-personal data that we collect from visitors of www.saltandchecker.hr in aggregate form for statistical purposes in order to better understand where do visitors land, what interaction they have with our website and in order to facilitate designing and organizing our website for simple interaction with buyers.
Marketing
Our marketing activities (“newsletter”) contain original, valid money-saving offers and promotions that can be active on the www.saltandchecker.hr website for a specific period of time.
We never distribute unwanted contents or low-quality contents to our subscribers. We always endeavor to communicate our offers in these notifications in a non-invasive and highly-professional manner.
Consent
In order to subscribe to the direct marketing of the company SALT AND CHECKER d.o.o., you have to explicitly consent to the filled-in application form on our website or by updating the subscription settings when making a purchase on our webshop. No marketing benefits will be sent to you unless you have explicitly given your consent on the www.saltandchecker.hr website.
When you explicitly give your consent for subscribing to our marketing, we will use your data to send you information about offers, products and services. Each time you are asked for consent, we will give you clear and transparent information on what you are agreeing to.
Subscription cancellation
You may cancel the subscription or opt-out of our marketing at any time. In order to opt-out right away, simply click on “Unsubscribe” on the bottom of our marketing e-mail which was sent to you, or update your subscription settings on our website. Alternatively, you can send an e-mail to [email protected] with the description “Unsubscribe from notifications”. We respect your right to not receive marketing contents even after you gave your consent and subscribed to it. We have made unsubscribing from receiving such contents as simple as possible.
Cookie Policy
We want to be as transparent as possible and make sure that you are fully informed on the manner your privacy is handled when you interact with our website. If you have any questions, please feel free to contact us on [email protected], and we will gladly help.
Cookies are small pieces of data that can be stored on your computer or mobile device. They enable our website to “remember” your actions or your preferences in order to enhance your browsing experience. For example, they will help us remember what you have placed in your shopping cart. Some services may use cookies to deliver contents specific to your interests and to store your personal settings so you wouldn’t have to re-enter them each time you connect to our website. You can always reject cookies, if your browser supports this. You may also request that your browser shows a notification each time a cookie is being sent, so you can specifically accept or reject that cookie. You can also erase all or certain cookie files on your computer at your discretion. These options can usually be found in your browser settings.
We do not directly use cookies, but the services used on our website create them. The types of cookies used on our website can be placed in three categories, namely, a mixture of cookies created under the name of a service provider, for example YouTube (third party cookies), or under the domain name saltandchecker.hr, for example Facebook, (known as “1st party cookies“):
Functional cookies – these cookies support the use of the website and services and enable certain features in order to enhance your experience. For example, we use functional cookies to remember the products stored in your shopping cart and the country of delivery you have chosen. Disabling some of these cookies will deactivate some of the functions on our website.
Performance cookies – these cookies give us information for the purpose of improving our website and identifying problems which you have faced while visiting our website. For example, these cookies could inform us of how you came to our website and what parts of the website you browsed during your visit. We also use these cookies to obtain certain statistical and analytical data, for example, how many users visited our website or how efficient our advertising campaign was on aggregate.
Targeting cookies – these cookies give us information for the purpose of improving our products and services and to send you notifications for which we believe are relevant to you.
We use targeting cookies on our website and services for various marketing initiatives.
We do not store personal data such as your name or e-mail address in the cookies. Cookies are used on our website in order to enhance user experience, for example, they enable our website to be accurate, relevant to you, secure and updated and they help us identify errors and problems with our website and product offering.
Cookies allow us to analyze user behavior on our website for the purpose of improving our offering, solving problems and enhancing user experience. Sensitive personal data is not collected in this process; however, we analyze the collected data on aggregate, for example, we analyze types of browsers, time spent browsing the website, selected products and navigational flow.
Other technologies: other technologies such as pixels can be used on our website or mobile applications. These technologies are used to improve our product offering and help us present relevant contents to you.
Publication of Information
Personal data
We can disclose the data you submit to saltandchecker.hr:
• For the purpose of fulfilling our obligations related to the agreed transaction with you or our business operation (for example, to our employees or named service providers; for example, delivery service providers or software service providers) *
• In the case the law enforcement authorities or legal representatives request us to do so in order to conduct administrative or criminal proceedings, when prescribed by law
• To the acquirers or possible acquirers of our business or a key part of our business
* We reserve the right to transmit data (including your personal data) to a third party in case of sale, merger, liquidation or transfer of all or almost all assets of our company provided that the third parties agree to abide by the requirements from our privacy statement and provided that the third party uses your personal data only for the purpose for which you have submitted such data to us. You will be informed in the case such transfer occurs and you will have an opportunity to unsubscribe.
Non-personal data
We can disclose non-personal data to third parties, where such information is combined with similar information of other users of our website. For example, we can notify third parties about the number of unique users visiting our website, the demographics related to the users of our website or the activities undertaken by the visitors of our website on our website. Third parties to which we can provide this information may include potential or actual advertisers, advertising services providers (including services related to website monitoring), commercial partners, sponsors, licensees, researchers and similar parties.
Retention of Your Data
We will retain your personal data for a minimum time period that is necessary to successfully fulfill the stated purpose for which the data was collected. Personal data will be retained for a longer time period only if this is necessary according to law or if it is necessary for the purpose of pending legal proceedings or likely future legal proceedings or if it can help in preventing fraud.
Security
We understand your worries related to the security and privacy of your internet transactions and we are very serious about network security. Our website is fully compliant with the industry data security standards when it comes to payment transactions. We do not retain sensitive payment data when users interact with our website.
Secure Sockets Layer or “SSL” is a security technology that we use to encrypt the connection between the web server and the web browser. All data that was transferred between the web server and the web browser continues to be completely private and secure. For example, with the help of SSL, our and your computer agree to translate the data we sent into an unintelligible range of characters. For example:
3048 0241 00C9 18FA CF8D EB2D EFD5 FD37 89B9 E069 EA97 FC20 5E35 F577 EE31 C4FB C6E4 4811 7D86 BC8F BAFA 362F 922B F01B 2F40 C744 2654 C0DD 2881 D673 CA2B 4003 C266 E2CD CB02 0301 0001
By using SSL, we can ensure that your valuable personal data is completely encrypted when you interact with our website. Without this information on your or our computer, no one can understand our encrypted communication. For the purpose of network security, we expect everyone who communicates confidential data on the internet to use encryption, in the same manner we do. Whenever you communicate with us, you will notice that the secure sections of the service use https: // and a padlock icon instead of only http: //.
To generate an encrypted SSL transfer, the web server requires an SSL certificate. Inspecting whether a website is certified is a good practice that helps in preventing website conflicts, sometimes called “identity theft”. In order to inspect a certificate, click on the padlock icon. Your browser will then show you the name of the certificate’s owner. This name should be identical to the name of the website operator.
We are dedicated to protecting privacy and security of data you submit through our website.
We have set several technological and physical security measures in order to prevent the breach of security of your data. One can never guarantee that the collection, transfer and storage of data are completely secure, but we have taken every possible step in order to have appropriate security measures in place for the purpose of protecting your data.
Updating, Verifying and Erasing Data
We encourage all account owners to actively safeguard, monitor and update their personal data. If you have an account on our website, you can update your data at any time by logging in to your account and modifying your data. In accordance with our obligations, we will update or erase your personal data in accordance with your request. You can contact us by writing to [email protected] in order to update or remove your personal data from our system or you can update the data in your account on your own.
Your Rights
Right to be informed
Through our Privacy Policy we want to be informative and transparent as much as possible in order to raise your awareness on how serious we are in approaching your privacy and security in our business operation. If you have any questions on how we collect, retain and process your data, we will gladly help – please contact us on our e-mail address [email protected] .
Right of access
You can request that we provide you with a record of personal data that we retain about you. In order to request access to the data, please send us an e-mail to the aforementioned address. Please take into account that we will ask you to confirm your identity when making a request to access data, in the interest of protection of your data.
In addition, you can review your personal data at any time by logging in to your account. It is our goal to reply to the confirmed and active requests for data access within 30 days, provided they are not excessive, repetitive, invalid or unfounded. We will not retain unnecessary data for longer than required for the fulfilment of the purpose for which it was collected. Maybe we will not always be able to fulfill your request; for example, if that would affect our duty to protect data or confidentiality to other individuals or if we have a legal right to resolve your request in a different manner.
Right to rectification / erasure
You can individually update your data by logging in to your account and you can also request your data to be erased.
We always endeavor to fulfill your requests completely, but this may not always be possible. For example, in the case we have to use your data to satisfy legal requirements or to determine, implement or defend against legal claims.
Right to data portability
You can request that we hand over your personal data to a data protection officer in some other organization in a format that is structured for and usually used for reading and processing electronic data.
Amendments and Supplements of our Privacy Policy
All modifications of this website Privacy Policy will be published on this website, so you will always be informed about the data we collect, the manner in which we use it and the conditions under which we use it.
Online Dispute Resolution
On 15 February 2016, the European Commission made it possible to resolve disputes related to online shopping throughout the European Union by using the ODR platform (for dispute resolution), which is available on https://ec.europa.eu/consumers/odr/main/index.cfm?event=main.home2.show&lng=HR .
If you encounter a problem related to online shopping within the EU, please try to resolve it first without involving the courts.
Data Processed by Third Parties
SALT AND CHECKER d.o.o. uses the services of the company HubSpot, Inc. Ireland Limited called Hubspot (www.hubspot.com) for sending e-mail messages about order status, newsletters and other e-mail correspondence. HubSpot is a cloud-based e-mail service that enables a user to reliably deliver e-mails to its buyers.
Hubspot, Inc., Ireland Limited collects data about users using its website www.hubspot.com and about users using services offered on its website, which include development, analysis, transfer and management of e-mails.
Hubspot, Inc., Ireland Limited collects data from end-users (buyers) too. Depending on the means used to notify end-users on order status, HubSpot Ireland Limited collects data from end users, such as e-mail address, telephone number, IP address. The data collected by HubSpot Ireland Limited may be transferred to third countries (United States, Ireland and other countries in which service providers of HubSpot Ireland Limited are located)
You can read more about the manner, purpose, processing, your rights and the period in which your data is stored on Hubspot’s website at: https://legal.hubspot.com/privacy-policy
Google Analytics
Our website uses Google Analytics web analysis services, provided by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google”). This service uses cookies to analyze the behavior and use of the website by users and visitors of the website.
You can find more information about the collection of data generated by cookies in relation to your use of the website and the processing of your data by Google on the following link:
https://tools.google.com/dlpage/gaoptout.
